Privacy Policy

Last updated: 15.01.2026

This Privacy Policy explains how Digital Windows (UK) Ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use this website. We are committed to protecting your privacy and handling your data in a transparent and secure manner, in accordance with UK data protection laws.

1. Who We Are

Digital Windows (UK) Ltd provides glazing, windows, doors, and related products and services within the United Kingdom.

For the purposes of data protection law, we are the data controller of any personal data you provide through this website.

2. What Personal Data We Collect

We may collect and process the following information:

Name
Email address
Telephone number
Address or postcode (where relevant for quotes or surveys)
Details provided in enquiry or contact forms
Information relating to your enquiry or project
IP address and basic website usage data (via cookies)

We do not collect special category personal data.

3. How We Collect Your Data

Your personal data may be collected when you:

Complete a contact or enquiry form
Request a quote or consultation
Contact us by phone or email
Use or browse our website

4. How We Use Your Data

We use your personal data to:

Respond to enquiries and provide quotes
Arrange surveys, appointments, or installations
Communicate about products or services you have requested
Improve our website and services
Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

Consent – where you have given clear permission
Contract – where processing is necessary to provide a service or quote
Legal obligation – where required by law
Legitimate interests – for business operations that do not override your rights

6. How We Store & Protect Your Data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

Data is stored securely and only accessible by authorised personnel. We retain personal data only for as long as necessary for the purposes it was collected.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with:

Trusted suppliers or installers where necessary to fulfil your enquiry
Professional advisers (such as accountants or insurers)
Regulatory or legal authorities where required by law

All third parties are required to respect the security of your data and process it in accordance with the law.

8. Marketing Communications

We will only send marketing communications where you have opted in or where permitted by law.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option where provided.

9. Cookies & Website Analytics

Our website uses cookies to improve functionality and understand how visitors use the site.

Cookies may collect anonymised data such as page views, browser type, and device information. You can control or disable cookies through your browser settings.

Further information can be found in our Cookie Policy (if applicable).

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

11. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Digital Windows (UK) Ltd
Email: admin@digitalwindowsuk.com
Telephone: 0208 459 2666

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Digital Windows (UK) Ltd

4.9

Based on 34 reviews

review us on

Aqz

7 months ago

Fitted Start of may-23. Required a full house change for new double glazing, secondary glazing, 2 back doors and a composite front door arch. Digital windows ltd were amazing from start to finish. They came within 2 weeks to view the property for measurements and give advice on what we can/cannot do. I asked them lots of questions and they were happy to answer. The customer service is excellent. They were clear in the lead time and therefore I had booked them in advance. They put down protection and covering throughout and ensure the place is left tidy. They took good care in ensuring no unnecessary damage was done in the way they took care for taking out the old windows. They mitre cut properly whats needed in regards to trim and take attention to detail for the final quality and finish. They ensured the inside and outside had high quality finish. Going the extra mile in the mortar/cement finish to make it look better. The team are respectful and clearly have great experience and attention to detail for a high quality finish. I am a customer who hawk eyes all the works and notices the smallest of things (like a bubble in silicone), however this company gave me peace of mind. I would 100% go back and recommend to all to go here for windows and doors. Amazing company, great quality finish and great customer service. Great work by Hatim, Mustafa and the team, Thank you!

Paul Clark

1 year ago

We were recommended to Digital Windows and overall we were very pleased to have chosen them. They gave us a prompt, competitive quote for Aluminium windows which took about 7 weeks from paying the deposit to installation. The fitters were very professional and the job was done to a very high standard and I would definitely use them again.

Annand Samy

1 year ago

We had a break in with an attempted theft. This company responded immediately and fixed the broken widow. Great service. I highly recommend their services.

Jodie Coyle

1 year ago

Very pleased with the product and level of service of the fitters from Digital Windows. The fitters came prepared with dust sheets and cleaned up everything before they left for the day.
Would definitely recommend this company. .

Mike Greatwood

2 years ago

Hatim and the team were responsive, helpful,
communicative and went out of their way to check I was happy with each stage of the installation. The work was of a high standard and the attention to detail was clear to see. Site and doors were left spotless. Would happily recommend…

SURESH KHAKHAR

2 years ago

I ordered my double glazing for the whole house in late October and was told that will be ready to fit in 6-8 weeks and we had a call early December that they will start work and within 5 days work was completed and all rubbish cleared and no bother from the workers at all and also obliged to do bits xtra for us too.Definitely recommended the company as they have been established for many years

Aasya Mughal

2 years ago

Highly impressed with this professional company. From a prompt and skilled initial survey to the high quality finish. The door is of superior quality and the workmanship and installation process was excellent. As a customer, I was kept updated and asked all my preferences. It has now been in place for a few months and looks like it will last for many decades. Thank-you very much to the whole team!

Julia Zemour

3 years ago

Digital Windows have just fitted some black metal bifolding doors in my flat, with a catflap in one of the panels. I am delighted with the results, my doors have transformed my flat and they look stunning. They were so quick to install, and dispose of the old ones. The work is immaculate, and they were tidy too. I highly recommend this company .